Crisis Hotline-Putnam County Crisis Intervention Hotline
845-225-1222
24 hours, 7 days / week
Crisis Residence/Alliance House
Hudson River Psychiatric Center 316 Violet Ave Poughkeepsie NY, 12601
845-452-3964
Referrals made through Crisis Intervention Services, or mental health provider. Temporary housing during a situational crisis to prevent inpatient hospitalization and aid in rehabilitation. Payment Terms: Free/No Cost Eligibility: Over the age of 18 and have a persistent mental illness
New York State Police
845-279-6161
Putnam County Ambulance Corps
Call 911 for emergencies.
Putnam County Local Police Departments
Call 911 for emergencies.
Carmel Police Department:845-628-1300 (Carmel, Mahopac, Mahopac Falls) Kent Police Department: 845-225-4600 (Kent, Lake Carmel) Putnam County Sheriff’s Dept: 845-225-4300 (Carmel and Lake Carmel)
Putnam Family and Community Services
1808 Route 6 Carmel, NY 10512
845-225-2700
Monday-Friday from 9am to 5pm, PFCS provides immediate services to schools and the police for children and adolescents in need of emergency assessment and evaluation for hospitalization
Sexual Assault Nurse Examiner Program
Putnam/Northern Westchester Women’s Resource Center 2 Mahopac Plaza Mahopac, NY 10541
845-628-9284, 845-628-2166 (hotline)
Provides independent nurses, nurse practitioners, and other specially trained medical personnel to provide compassionate, individualized care to victims of rape or sexual assault while gathering the forensic evidence vital to police for prosecution of a rapist. Services are available at the emergency departmentat Putnam Hospital and Northern Westchester Medical Center, or by calling the rape crisis hotline.
Payment Terms: Insurance accepted, or compensation is available through the Crime Victims Board upon completion of paperwork.
Eligibility: Victims of rape and/or sexual assault
Montrose:Substance Abuse, Homeless Domiciliary, Mental Health Services, Optometry, Podiatry, Extended Care, Vocational/Career Counseling, Women’s Health Clinic, Post Traumatic Stress Disorder, Sexual Trauma Counseling.
Castle Point:Acute Care, Ambulatory Surgery, Dental, Mental Health Services, Spinal Cord Injury, Women’s Health Clinic, Visually Impaired/Blind Services, Primary and Specialty Services
Eligibility:All eligible veterans (call for details)
Hudson River Psychiatric Center
10 Ross Circle
Poughkeepsie, NY 12601
845-452-8000
State-run inpatient psychiatric hospital providing acute and long-term care .
Payment Terms:Medicaid, Medicare, insurance
Special Programs:
Psychotherapy and Counseling
Medication Therapy
Rehabilitation Therapies, including Occupational Therapy and Recreation Therapy
Offers inpatient psychiatric services for children, adolescents, adults, and senior citizens.
Specialties include eating disorders, alcohol and substance abuse, geriatric depression, and
psychotic disorders.
Payment Terms:Medicaid, Medicare, third party insurance, fixed fee, managed care and health
maintenance organizations.
Special Programs:
Also offers life skills training and self-help groups.
Northern Westchester Hospital Center
400 East Main Street
Mt. Kisco, NY 10549
914-666-1590
Offers a 15-bed inpatient psychiatric facility and 24-hour emergency room services.
Payment Terms: Medicaid, Medicare, insurance
Phelps Memorial Hospital
701 North Broadway
Sleepy Hollow, NY 10591
914-366-3027, 914-366-2222 (evenings & weekends)
19-bed inpatient psychiatric unit.
Eligibility:Adults
Special Programs:
Offers 35 MICA beds for Adults
Inpatient ECT
Putnam Hospital Center
670 Stoneleigh Avenue
Carmel, NY 10512
845-279-5711 x 6803
Private, not-for-profit, voluntary acute care facility.
General hospital with 46 inpatient psychiatric beds for adults and 8 adolescent beds.
Payment Terms: Medicaid, Medicare, insurance
Eligibility:Based on evaluation at time of referral
St. Vincent’s Hospital
275 North Street
Harrison, NY 10528
1-800-784-8804
Treatment for adolescents in the acute phase of a mental illness. Treatment focus is to stabilize as quickly as possible so client can be moved to a less restrictive level of care.
Offers partial hospitalization programs, continuing day treatment programs and a children’s day
hospital program. Specialties include eating and sleep disorders, alcohol treatment and
schizophrenia.
Payment Terms:Medicaid, Medicare, third party insurance, fixed fee, managed care and health
maintenance organizations.
Special Programs:
Also offers life skills training and self-help groups
Provides a necessary continuum of care between acute hospitalization and outpatient treatment programs in order to reduce the length of inpatient stay. Offers a treatment modality to prevent or avert the need for admission to an acute inpatient level of care.
The continuing day treatment (CDT) program provides individualized, client-centered planning through a therapeutic milieu for adults who live with the disabling symptoms of serious mental illness. Participants develop skills to become active members of the community through group, individual and medication therapy. Participants learn to believe in and move towards their own recovery within a holistic, strength-based, rehabilitation philosophy.
Payment Terms:Medicaid, sliding scale
Eligibility:For people with serious mental illness who have been in psychiatric hospitals, are at high risk for psychiatric hospitalization, and/or are functionally disabled.
Special Programs:
The Eliot House CDT is an inclusive program that opens its doors to all persons, aged 18 and above, suffering from serious mental illness. This includes the dually diagnosed mentally ill chemical abuser. Schedules are customized to meet the needs of the participant, and group schedules and content change to reflect the needs of the population. Traditional groups like medication education, stress and coping, and cognitive behavioral therapy are supplemented with such groups as spirituality, therapeutic gardening and animal assisted therapy to provide a holistic, well-rounded therapeutic experience.
Provides numerous outpatient programs to help clients deal with anxiety and phobias. Registration
required for all programs.
Payment Terms:Insurance, sliding scale
Special Programs:
Phobia Self-Help Groups: Phobia, panic attack and anxiety sufferers learn the process of contextual therapy and how to approach and gradually enter their phobic situation.
Eight-Week Phobia Clinic: Weekly meetings with a psychiatrist and practice sessions with a phobia aide enable participants to manage phobias and panic attacks.
Health Anxiety Program: A six-week program for people who have an exaggerated fear of physical illness and worry constantly about their health. Led by a psychiatrist.
Obsessive-Compulsive Disorder Group
Public Speaking Group
Social Anxiety Group
Fly Without Fear Program: Offered once a year, seven week course at Westchester
Fully integrated, multi-disciplinary, multi-specialty group of individual mental health clinician s
associated to provide a diversity of specialized psychotherapeutic treatments.
Payment Terms:Insurance, sliding scale
Special Programs:
Marital and Family Therapy
The Calmer Center: Behavioral Medicine and Biofeedback
Psychopharmacology
The Separation and Divorce Family Program: Separation and Divorce Issues
The Child and Adolescent Consultation and Evaluation Center: Child and Adolescent
Outpatient mental health services for children, adolescents, adults. Offers individual, couple,
family, and group therapies. Provides medication prescription and monitoring, psychiatric evaluations, and play therapy.
A group of mental health therapists who specialize in a variety of family, marital and individual
issues.
Payment Terms:Varies depending on therapist
Special Programs:
Post Traumatic Stress/EMDR Treatment
Men’s Group
Adoption-related Group
Family Counseling
Clinic Treatment Program
Putnam Community Services of Hudson River Psychiatric Center
1620 Route 22
Brewster, NY 10509
845-278-2500
State operated mental health center focusing on providing individual, group, and family therapy to individuals living with mental illness Treatment program for those who are best served with psychiatric visits on a weekly basis. Clinic offers individual, family or group therapy. Services include psychiatric assessments, medication-management, crisis services and case management.
Payment Terms:Medicaid, Medicare, sliding scale
Eligibility:Putnam County residents, ages 18 and older
Services include information and referral; crisis intervention; suicide prevention; medication monitoring; individual, group, and family treatment; mentoring program; child abuse prevention services; abused spouse assistance services and court assistance program; services for homeless individuals and families; intensive case management program for children; ombudsman services in long-term care facilities; senior peer counseling; and social and vocational rehabilitation and housing for adults with serious mental illnesses. Uses political advocacy and education to promote mental health and to overcome family violence and homelessness. Information and referral staff provide specialized assistance regarding mental health and mental illness, family violence, and homelessness.
Payment Terms:Medicaid, Medicare, private insurance, self pay on sliding scale
Eligibility:Westchester County residents only
Special Programs:
Sterling Club
Jobs Plus
A.W.A.R.E.
W.A.V.E.
Volunteer Opportunities
Northeast Counseling Center of Katonah
31 Bedford Road
Katonah, NY 10536
914-232-3338
Psychotherapy and pastoral counseling services for individuals, couples, groups and families.
Offices in Pawling (845-855-9701).
Payment Terms:Sliding scale
Phelps Memorial Hospital
701 North Broadway
Sleepy Hollow, NY 10591
914-478-0633
Echo Hills mental health and substance abuse outpatient counseling located in Hastings-On-Hudson.
Eligibility:Adults
Special Programs:
Adolescent after school programs for substance abuse
Putnam Counseling Center
Putnam Professional Park
880 Lake Boulevard
Mahopac, NY 10541
845-628-7667
All purpose individual, family and child counseling center with state licensed social workers.
Payment Terms:Medicare, insurance
Putnam Family & Community Services
1880 Route 6
Carmel, NY 10512
845-225-2700
Mental health services offering a wide array of caring, professional psychotherapeutic treatment
for children, adolescents and adults. Clients and clinicians work together to identify needs, build
on strengths and develop the skills to heal, recover and grow.
Trauma Treatment: Safety group, DBT (Dialectical Behavior Therapy) groups, EMDR (Eye Movement Desensitization and Reprocessing)
Cognitive Behavior Therapy for children and adolescents who have experienced trauma or are depressed
Targeted groups that provide effective treatment for depression, anxiety, adult ADHD, relationship problems, compulsive overeating, children's social skills and adolescent issues.
Phobia-Anxiety Program: offers a comprehensive assessment to help individuals struggling with paralyzing fears and anxiety become better able to function
Mobile Mental Health Services: non traditional treatment team providing services to individuals who are seriously mentally ill, and may have concurrent chemical dependency issues and/or have had difficulty accessing and succeeding in more traditional office based treatment services. The team is mobile and flexible and able to assist clients in accessing treatment and support services they may need for success.
Continuing Day Treatment (CDT): Offers adults with serious mental illness a place to work in partnership with professionals to stabilize the symptoms of their illness and return to valued life roles.
Putnam-Fairfield Counseling Group
2503 Carmel Avenue, #161
Brewster, NY 10509
845-279-9090
Licensed psychologists who have extensive experience working with adults, adolescents,
individuals and couples covering a broad range of issues, ie: stress, depression, anxiety, women’s
issues, parenting, marital and infertility problems.
An outpatient Mental Health Clinic serving children through adults. This clinic offers coping skills groups for adolescents and adults as well as those adults suffering from chronic pain. In addition, this clinic offers and Adolescent Intensive Outpatient Program for adolescents 12-18 years old.
Payment Terms:Medicaid, Medicare, insurance
Eligibility:Based on evaluation at time of referral
Case management offers individualized client-centered planning for adults living in the community via outreach and home visits so that they may have access to the services and supports necessary to live independently. Case managers assist their clients with such things as making appointments, gaining entry into treatment and obtaining and retaining benefits and entitlements. They work collaboratively with the support systems specific to each client to help clients to learn to believe in and move towards their own recovery.
Payment Terms:Some programs have no fee; others bill Medicaid
Eligibility:Putnam County residents recovering from serious mental illness
Special Programs:
Varying levels of case management to match the intensity of the needs of the client. Children’s Intensive Case Management (ICM)
Treatment Program: Consists of four key elements, primary care, rehabilitation, family care, continuing care. After school outpatient programs and IOP.
Adolescent Program: For 12-18 year olds specially designed to address adolescent substance abuse issues.
Dual Focus Program: A clinically intensive program designed to treat patients with addictive disease complicated by emotional and psychological problems such as depression, mood liability, and anxiety.
Gender Specific Program: Specially designed to create a milieu sensitive to the issues that both women and men face with addictive diseases.
Offers inpatient psychiatric services for children, adolescents, adults and senior citizens. Specialties include eating disorders, alcohol and substance abuse, geriatric depression and psychotic \
disorders.
Payment Terms:Medicaid, Medicare, third party insurance, fixed fee, managed care and health
maintenance organizations
Special Programs:
Also offers life skills training and self-help groups
Phoenix Academy
Stoney Street
Shrub Oak, NY 10588
914-962-2491
Provides substance abuse treatment services. Residential long term treatment (more than 30 days )
Payment: Self payment, Medicare, Medicaid, Private insurance, military insurance.
Special Programs:
Adolescents
Persons with HIV/AIDS
Women
Men
Russell E. Blaisdell ATC, Inpatient Rehabilitation
Treatment Program: Consists of four key elements, primary care, rehabilitation, family care, continuing care. After school outpatient programs and IOP.
Adolescent Program: For 12-18 year olds specially designed to address adolescent substance abuse issues.
Dual Focus Program: A clinically intensive program designed to treat patients with addictive disease complicated by emotional and psychological problems such as depression, mood liability, and anxiety.
Gender Specific Program: Specially designed to create a milieu sensitive to the issues that both women and men face with addictive disease.
Chemical Dependency Services
Putnam Family & Community Services
1808 Route 6
Carmel, NY 10512
845-225-2700
Provides assessment, individual group and family counseling to individuals who are experiencing life problems related to chemical abuse or dependence and to family members affected by a loved one’s chemical abuse. Psychiatric evaluations and medication education and monitoring are avail able. Provides a safe place for individuals to learn about their chemical dependency and abuse and build a framework for ongoing recovery.
Student Assistance Programs at Brewster, Haldane and Mahopac High Schools provides information and referral services to students, faculty and parents. Also provide alcohol and substance abuse prevention education through assemblies, classroom presentations and positive alternative activities .
Common Sense
Putnam Family & Community Services
1808 Route 6
Carmel, NY 10512
845-225-2700
Outpatient substance abuse clinic. Offers individual and group therapy and substance abuse evaluations.
Payment Terms:Insurance, sliding scale
Eligibility:Children, Adolescents, Adults
Special Programs:
Substance Abuse Prevention Education
Outreach to Hispanic Community
Danbury Hospital
24 Hospital Avenue
Danbury, CT 06810
1-800-826-5374, 203-797-7000
Provides an outpatient chemical dependency program and an outpatient detoxification program.
Open 7 days/week. Provides counseling services for anyone with an alcohol-related problem.
Provides professional treatment for people who have become dependent upon alcohol or drugs.
Payment Terms: Medicaid, insurance, sliding scale
Special Programs:
Generations Program: one of a kind program for chemically addicted young mothers and infants born addicted (located in Yonkers and Valhalla).
Drug-alcohol-psycho-educational program consisting of two 10-week sessions for children of alcohol/drug abusers and their parents. An educational program for children who have a parent or family member suffering from alcoholism or other drug dependence.
Payment Terms:free
Eligibility: Children ages 5-12
Alcohol Treatment Service (ATS)
Phelps Memorial Hospital
701 North Broadway
Sleepy Hollow, NY 10591
914-366-2220
Day rehabilitation and clinic services for alcohol abuse .
Eligibility: Adolescents/Adults
Special Programs:
DTATI
Adolescents
Behavioral Rehabilitation Unit (BRU) Phelps Memorial Hospital
701 North Broadway
Sleepy Hollow, NY 10591
914-366-3027
35 MICA beds for adults
Threshold
Phelps Memorial Hospital
701 North Broadway
Sleepy Hollow, NY 10591
914-631-3133
Out patient chemical dependency clinic
Special Programs:
Spanish speaking adolescents
Putnam Family & Community Services - MICA Team
1808 Route 6
Carmel, NY 10512
845-225-2700
Psychiatric outpatient clinic for children, adolescents, and adults.
Provides mutual support, hope and friendship for relatives and friends of persons with an alcohol problem. Call or see website for local meeting information.
A.A is a resource for professionals who come into contact with alcoholics. A.A is a fellowship of sober alcoholics whose recovery is based on Twelve Steps. There are no dues or fees; A.A is self-supporting through member contributions.
Cocaine Anonymous
212-COCAINE
24-hour helpline. Group provides support and friendship to help cocaine addicts recover from their addiction through a 12-step program.
Payment Terms:Free
Naranon Open Door
New York Area
1-800-984-0066, 310-547-5800 1-800-477-6291 (for information outside NY)
24-hour emergency hotline for drug abuse. Inpatient and outpatient drug abuse treatment services.
U.S. Department of Health & Human Services Substance Abuse & Mental Health Services Administration National Drug & Alcohol Treatment Referral Routing Service of the Center for Substance Abuse Treatment
Four Winds Hospital 800 Cross River Road
Katonah, NY 10536 914-763-8151, 1-800-528-6624 www.fourwindshospital.com This 175 bed inpatient psychiatric hospital treating children, adolescents and adults. Partial hospitalization
for children, adolescents and adults. Payment Terms: Medicaid (NYS under 21), Medicare, most insurance Eligibility: Ages 5-17 Special Programs:
Psychiatric/Substance Abuse Treatment
Eating Disorders
Offers inpatient psychiatric services for children, adolescents, adults and senior citizens. Offers
children’s day hospital program. Specialties include eating disorders, alcohol and substance abuse,
geriatric depression, and psychotic disorders.
Payment Terms:Medicaid, Medicare, third party insurance, fixed fee, managed care and health
maintenance organizations
Provides intensive, structured outpatient treatment as an alternative to inpatient treatment.
Flexible full-day schedule with on-site school.
Payment Terms:Medicaid, Medicare, insurance
Eligibility:Ages 13-17
Special Programs:
24-hour crisis intervention
Child Partial Hospital Program (ages 5-12)
Blythedale Children’s Hospital
Bradhurst Avenue
Valhalla, NY 10595
914-592-7555
Physical rehabilitation facility for children - provides psychological, psychiatric testing services.
Payment Terms:Medicaid, Medicare, insurance
Eligibility:For children from infants to 18 year old adolescents
Westchester Jewish Community Services
1045 Park Street
Peekskill, NY 10566
914-737-7338
Outpatient mental health services for children, adolescents, adults. Offers individual, couple,
family and group therapies. Provides medication prescription and monitoring, psychiatric
evaluations, and play therapy.
Therapeutic day school, residential treatment programs, runaway shelter, crisis intervention. Programs for people who are physically or mentally ill or have suffered brain stem injuries. Gay, lesbian, bi-sexual, transgender programs. Also team building programs, swimming and therapeutic riding lessons, organic garden, nursery school, before & after school programs, day camp.
Child and Adolescent Service (outpatient clinic)
Anxiety and Phobia Treatment Center (outpatient)
Yorktown Head Start
Westchester Community Opportunity Program, Inc.
1974 Commerce Street
Yorktown Heights, NY 10598
914-962-9399
Federally funded preschool program that serves the educational, physical, social and emotional needs of children ages 3-5. Includes social service and health resources for their families.
Payment Terms:Free for Head Start, but must meet income guidelines
Eligibility:Must fall within income guidelines or have WIC card or Medicaid
Special Programs:
Disabilities services available
Support Programs
Child Advocacy Center of Putnam County
Department of Social Services
121 Main Street
Brewster, NY 10509
845-278-5215
A safe, child-friendly setting for interviewing and performing medical examinations on children suspected of being abused. Coordinates services between agencies and provides supportive services to abused children and their families.
Payment Terms:None
Eligibility:A law enforcement report or child protective services report and needs to be generated prior to making a referral .
Special Programs:
Child abuse identification and reporting course for mandated reporters Support and educational groups for non-offending caretakers
Program provides strength based assessments that are family driven and provide wrap-around
services. Flex funds are available to help family accomplish goals and service plans.
Payment Terms:No cost
Special Programs:
Monthly educational services for parents
CCSI camp for children during school vacation times
After-school activity program at Youth Center in Brewster
Support, information, referrals for families with children at risk.
Payment Terms:Free/tax deductible donation
Eligibility:For parents and caregivers of children who are at risk.
Special Programs:
Mental health, behavior, school, family court, parenting workshops
Family Empowerment Program (FEP)
Putnam Family & Community Services
1808 Route Six
Carmel, NY 10512
845-225-2700
The FEP team of social worker and parent trainer works with families identified by the Putnam County Department of Social Services to provide counseling and skills to assist the family in understanding the best role for a parent/caregiver. The team coordinates care with providers and assists the parent in working through issues that might be preventing them from establishing healthy links to the service system.
Intensive Case Management for Children
Putnam Family and Community Services
1808 Route 6
Carmel, NY 10512
845-225-2700 ext 243
In home case management services to address deficits in functioning in the educational, social, vocational, and familial spheres of their lives.
Payment Terms: Free
Eligibility:Children 5-18yrs old who require additional assistance in the home and have a serious emotional disturbance.
Persons in Need of Supervision (JD/PINS)
Putnam County Probation
40 Gleneida Ave
Carmel, NY 10512
845-225-1067
A PINS intake will be conducted. Problem areas will be identified and a referral to PINS Adjustment Service will be made where services will be provided.
Eligibility:Youths under the age of 18 who are at risk due to out of control behavior at home or school. Parent’s willingness to participate as well.
National Center for Missing & Exploited Children
1-800-843-5678
Pegasus Project
Putnam County Youth Bureau
110 Old Route 6, Building 3
Carmel, NY 10512
845-225-6316, ext 1126
Drug-alcohol-psycho-educational program consisting of two 10-week sessions for children of alcohol/drug abusers and their parents.
Requests can be made for a PINS (Persons in Need of Supervision) Petition for a youth-at-risk due to out-of-control behavior, at home or at school.
Payment Terms:Free
Eligibility:Youth under the age of 18
Special Programs:
Juvenile Diversion Program: To prevent youth, whose behavior might become delinquent, from winding up in the court system. Includes weekly mandatory counseling sessions, weekly community service work and recreation activities, including a special summer outdoor program.
Putnam County Youth Court
Youth Bureau
110 Old Route 6, Building 3
Carmel, NY 10512
845-225-6316, ext. 1122
Peer-Court forum, available for first time offenders in order to reduce the rate of repeat offenses, to provide youth with formalized training about the law, and to give youth a hands-on opportunity to use their skills while assisting others who have committed offenses.
Payment Terms:Free
Eligibility:Putnam County youth ages 12-19 years
Putnam County Youth Bureau
110 Old Route 6, Building 3
Carmel, NY 10512
845-225-6316
Comprehensive youth services, including information/referral, coordination and administration for youth development/delinquency prevention programs, special delinquency prevention programs and runaway and homeless youth programs in Putnam County. The Youth Bureau develops and implements the County Comprehensive Plan for Youth Services, including ensuring that services to runaway and homeless youth and their families as well as all other New York State Office of Children and Family Services and county funded programs are provided in accordance with regulations.
Payment Terms:Free
Eligibility:Youth under 21 and their families
Special Programs:
Special Delinquency Prevention Programs (SDDP) Coordination: administers the Special Delinquency Prevention Programs in Putnam County. The SDDP Coordinator supervises/monitors/evaluates the SDPP programs funded through NYS Division for Youth and assists in the development of both agencies and their programs.
Runaway and Homeless Youth (RHY) Coordination: assists the Youth Bureau in developing and implementing Putnam County’s plan to improve services to runaway and homeless youth and their families. Insures that services to runaway and homless youth and their families are provided in accordance with regulations.
Provides preventive services to youth who are contemplating running away. Provides temporary shelter, case management, crisis intervention, individual and family counseling, referral and legal information, and transportation.
Payment Terms:Free
Special Programs:
Community Outreach Center (845) 279-1467. 24hr Hotline (845) 279-2588
Arbor House Youth Shelter
Alternative Dispute Resolution Services Dispute Resolution Center
DRC provides alternative dispute resolution services, including mediation, arbitration, conciliation
and facilitation services.
Payment Terms:most services are provided free of charge. Some specialty programs have either a
nominal fee or sliding scale fee based upon the parties combined income.
Eligibility:Divorce mediation is available to non-residents of Putnam County. The other services
are available to individuals and businesses of Putnam County.
Provides toll-free access to all residents of New York State to information about programs and services for the elderly. It supplements and complements the information and referral services provided by the local Offices for the Aging. In addition, legislators, aging network professionals, and others in the field of aging can contact NYSOFA staff by utilizing the Hot Line.
Hot Line is staffed by older workers and may reached Monday through Friday 8.00am-4.00pm.
Holidays and weekends, callers hear a recorded message advising them to call during regular office hours.
Spanish-speaking staff available.
Senior Citizens Bus Service
Office for the Aging 110 Old Route 6 Center
Carmel, NY 10512
845-225-1034
Provides transportation for senior citizens(60+) who participate in nutrition program.
Payment Terms: Suggested contribution of $0.75 each way
Eligibility: Senior citizens (60+) who are participants of the Nutrition Program
Putnam County Office for the Aging
110 Old Route Six Center, Building A
Carmel, NY 10512
845-225-1034
Primary source of information for senior citizens. Provides a variety of services for seniors including emergency help, photo ID’s, employment and recreation. Mon-Fri, 9am-5pm.
Legal Services: An attorney is available to provide legal consultation. Advocacy and representation are also provided if they fall within specific guidelines.
Medical Insurance Program: Help with questions about Medicare, Blue Cross/Blue Shield and any other health-related programs. Medical Consultant available.
Retired Senior Volunteer Program (RSVP): A placement service for seniors who wish
to do volunteer work in hospitals, libraries, schools and other organizations.
Nutrition Program: Meals provided with socialization. Transportation available.
Adult Day Care
In-Home Care for Homebound Elderly
Weatherization Program
Senior Services
Putnam Family and Community Services 1808 Route Six
Residential facilities and support services for battered women and their children including counseling, legal services, advocacy, support groups, and children’s programs.
Eligibility:Victims of domestic violence and their children
Special Programs:
Community Outreach and Education: provide speakers to interested organizations, groups, agencies and media for general information concerning issues surrounding violence in the family. Also provides staff training.
Domestic Violence Education and Prevention Program (DVEP): school based education and individual follow-up services, staff training and curriculum development.
Support Groups: For women and children currently or formerly experiencing abuse in their relationships. Groups available in English and Spanish. Advocacy: Supportive intervention with law enforcement, legal, social service agencies, housing, etc.
Legal Services: Provides representation and referrals to battered women in matrimonial and family law matters, including, orders of protection, custody, and visitation
Putnam/Northern Westchester Women’s Resource Center
935 South Lake Blvd. Suite 2
Mahopac, NY, 10541
845-628-9284
Email:pnwwrc@comcast.net
Multi-purpose agency to provide shelter, individual counseling, legal and financial counseling ,
educational resources and referral agency for women. Services for victims of domestic violence
and sexual assault.
Payment Terms:Sliding Scale
Special Programs:
SANE Program (Sexual Assault Nurse Examiner Program) provides physical and psychological support to victims of rape and sexual assault.
Workshop for Anti-Violence Education for Men (WAVE)
DRC provides alternative dispute resolution services, including mediation, arbitration, conciliation
and facilitation services.
Payment Terms:Most services are provided free of charge. Some specialty programs have either a
nominal fee or sliding scale fee based upon the parties combined income.
Eligibility:Divorce mediation is available to non-residents of Putnam County. The other services
are available to individuals and businesses of Putnam County.
Community-based provider of services to people infected with and affected by HIV. Offers case management, counseling, support groups, food panty, educational updates and transportation.
Home Health Care: Home visits can be made to those who are sick at home. Services Include: Nursing, physical therapy, social work, home health aides, speech therapy, and occupational therapy.
HIV Testing: Confidential HIV testing and counseling
Infant Health Assessment Program (IHAP): Public Health Nurses make free home
visits to evaluate high risk infants and children
Physically Handicapped Children’s Program (PHCP): This program offers free multidisciplinary evaluation to children with certain suspected handicapping conditions. If the family meets financial criteria, assistance with treatment is also available.
Women, Infants & Children (WIC): Provides nutritional support to pregnant women and children who are financially eligible. Nutritional assessment and education is also a part of the program. Call 845-278-6678.
Hudson Valley Cerebral Palsy Association Robin Hill Corporate Park
Route 22
Patterson, NY 12563
845-878-9078
Primary medical, specialty and dental diagnostic services, rehabilitation services, including occupational and physical therapy, speech therapy and audiology; individual, group and family counseling services. In addition, residential, day treatment, day habilitation and case management services, pre-school and early intervention for people who experience a developmental disability, a traumatic brain injury or members of the general community.
Eligibility: Assessment and on-going treatment services may be provided to individuals with a developmental disability, for the purpose of addressing an existing clinical need. Individuals with out a documented developmental disability may be admitted for psychological testing to determine if a developmental disability diagnosis exists.
Opengate’s mission is to operate non-profit, non-sectarian residential and day programs for persons who are developmentally disabled, including those who are behaviorally challenged. Opengate operates two Intermediate Care Facilities, one Community Residents, three IRA’s and a Day Habilitation Program.
Payment Terms:Regulated by OMRDD
Outreach To The Latino Community
Putnam Family and Community Services
1808 Route Six
Carmel, NY, 10512
845-225-2700
Includes education/information, guidance/assistance, referral and networking. The work takes place in an atmosphere of hospitality. English classes are provided to address relevant issues in members’ lives. People are advised of their rights and responsibilities and are familiarized with services available in the community. The outreach worker serves as translator when necessary and provides education about alcohol and substance abuse. The outreach worker also encourages a healthy and balanced lifestyle.
Home Health Care: Home visits can be made to those who are sick at home. Services Include: Nursing, physical therapy, social work, home health aides, speech
therapy, and occupational therapy.
HIV Testing: Confidential HIV testing and counseling
Infant Health Assessment Program (IHAP): Public Health Nurses make free home
visits to evaluate high risk infants and children
Physically Handicapped Children’s Program (PHCP): This program offers free multidisciplinary evaluation to children with certain suspected handicapping conditions. If the family meets financial criteria, assistance with treatment is also available.
Women, Infants & Children (WIC): Provides nutritional support to pregnant women and children who are financially eligible. Nutritional assessment and education is also a part of the program. Call 845-278-6678
Putnam County Office of Community Affairs / Asuntos Comunitarios
Spanish/English language information, referrals for Putnam County residents/immigrants .
Payment Terms:Free
Eligibility:Putnam County residents
Special Programs:
Immigration Counselor once a month
Assistance/information on government programs
Unpaid wages/labor violations
Putnam/Northern Westchester Women’s Resource Center
2 Mahopac Plaza
Mahopac, NY 10541
845-628-9284
Email:pnwwrc@comcast.net
Multi-purpose agency to provide shelter, individual counseling, legal and financial counseling,
educational resources and referral agency for women. Services for victims of domestic violence
and sexual assault.
Payment Terms:Sliding Scale
Special Programs:
SANE Program (Sexual Assault Nurse Examiner Program) provides physical and psychological support to victims of rape and sexual assault.
Sexual Assault Nurse Examiner Program
Putnam/Northern Westchester Women’s Resource Center
2 Mahopac Plaza
Mahopac, NY 10541
845-628-9284, 845-628-2166 (hotline)
Provides independent nurses, nurse practitioners, and other specially trained medical personnel to provide compassionate, individualized care to victims of rape or sexual assault while gathering the forensic evidence vital to police for prosecution of a rapist. Services are available at the emergency department at Putnam Hospital and Northern Westchester Medical Center, or by calling the rape crisis hotline.
Payment Terms:Insurance accepted, or compensation is available through the Crime Victims Board upon completion of paperwork.
Eligibility:Victims of rape and/or sexual assault
Special Programs:
Individual Counseling
Support Groups
Taconic Developmental Disabilities Service Office (DDSO) of Putnam County
NYS Office of Mental Retardation and Developmental Disabilities
1620 Towne Center
Brewster, NY 10509
845-279-2905
Offers residential services through five group homes, service coordination/case management,
respite services, clinical services, and early intervention.
Private, not-for-profit agency to assist victims of crime and their families through traumas associated with criminal victimization. Conducts crime prevention programs.
Westchester Association for Retarded Citizens (WARC )
Group homes, vocational training centers for mentally-retarded individuals, pre-schoolers, recreational services, family support services, guardianship.
Helps out in personal emergencies (fire, etc.). Provides food, shelter, clothing and other basic needs. A not-for-profit, charitable, Christian organization.
Provides Family Assistance to children of families without sufficient means of support due to
absence of a parent, unemployment of principal wage earner or parent’s incapacity.
Provides information and assistance on the Home Energy Assistance Program, Food Stamps,
Medicaid, and Housing to eligible residents.
Receives reports of child abuse, investigates and protects children from abuse, and protects adults
18 years and older from abuse and neglect.
Provides a range of children’s services, including preventive services, foster care, adoptive services, and day care referrals.
Establishes child support, provides legal representation and related enforcement and collection
services.
Payment Terms:N/A
Eligibility:Determined in accordance with State and Federal guidelines
Special Programs:
Safety Net—a program for needy individuals and families who do not meet the program requirements for assistance under Temporary Assistance to Needy Families (TANF), or supplemental security income (SSI)
Social Security Administration
Vassar Main Building
191 Main Street
Poughkeepsie, NY 12601
1-800-772-1213, 845-452-3584
Administers Social Security and Supplemental Security payments.
Eligibility:Retired or disabled workers and certain members of their families and survivors of
deceased workers and SSI
Special Programs:
For workers who have worked a sufficient period of time for retirement and disability benefits may be paid and to certain members of their families. Survivor benefits may be paid to the widow(er) and children
Supplemental Security Income payments are made to aged, blind or disabled individuals who have limited income and resources.
Putnam CAP is an anti-poverty program dedicated to serving the low income residents of Putnam County. CAP works with residents to find and access services that can help relieve the burdens of difficult financial situations.
Payment Terms:Free
Eligibility:Serving low-income residents of Putnam County
Special Programs:
Information/Referrals/Advocacy; May be done over the phone or in office .
Food Pantry Program provides bags of food to families and individuals in need.
Children’s Car Seat Program provides referrals for low income parents to the sheriff’s
department to receive a free car seat.
Wheels to Work Program provides help in purchasing a used vehicle, in part with the
Westchester Housing Fund and Putnam County Department of Social Services.
Community Solutions for Transportation provided working parents with up to $1,000 in
vehicle repairs.
Intervention Services provides emergency financial assistance to help prevent a utility
disconnection or eviction. Individual must demonstrate on-going financial stability.
Emergency Services provides up to $50, in the form of vouchers or gift certificates, to
assist with clothing, groceries, and/or gas.
Salvation Army
Hudson Valley Department Office
117 Nelson Avenue
Peekskill, NY 10566
914-620-6041 / 6042
Helps out in personal emergencies (fire, etc.). Provides food, shelter, clothing and other basic needs. A not-for-profit, charitable, Christian organization.
Emergency shelter, counseling and advocacy services for individuals and families who experienced domestic violence. Also professionally-led support and education group for battered women.
Payment Terms:No fee
Special Programs:
Residential Services: Staff and volunteers provide emotional support and practical
assistance 24 hours a day, seven days a week. Offers individual and group support
counseling, legal, entitlement and housing advocacy assistance to all victims.
Children’s Services: Assists mothers and children with individual and group counsel
ing, parenting skills, health care, day care and all educational needs.
Non-Residential services: Offers individual counseling, support groups, information
and referrals, legal and entitlement assistance for women and children victims of
domestic violence outside of the shelter setting.
Hispanic Outreach Program: Provides bilingual outreach, counseling and assistance to
Latino women and children throughout Westchester County.
Support Group for Battered Women: Meets every Monday & Thursday evenings at
39 Washington Avenue, Pleasantville. Please call above number to speak with a
counselor.
Westchester-Putnam Affirmative Action Weatherization Program
914 - 761-0516
Provides a qualified home owner or apartment dweller with additional protection against cold weather and heat loss during the winter months. The program will replace broken windows, provide weather stripping and caulking, and supply additional insulation where necessary.
A mental health agency whose mission is to enrich and empower the lives of its clients by providing to them services and opportunities for meaningful emotional, social, vocational and educational growth.
Salvation Army
Hudson Valley Development Office
117 Nelson Avenue
Peekskill, NY 10566
914-620-6041 / 6042
Helps out in personal emergencies (fire, etc.). Provides food, shelter, clothing and other basic needs. A not-for-profit, charitable, Christian organization.
Search for Change is a not-for-profit organization that provides residential and vocational services to adults in recovery from mental illness. The mission of the agency is based on the principles of psychiatric rehabilitation and the goal is to assist individuals to identify and obtain valued roles within the community.
Payment Terms:SSI, SSD, Medicaid, and private pay
Eligibility:Individuals must carry a primary diagnosis of mental illness as defined by the DSM
IV. A secondary diagnosis of substance abuse/chemical addiction will also be accepted. All
referrals are reviewed on a case-by-case basis.
Special Programs:
SFC offers 24-hour Community Residential, Apartment Treatment and Supported Housing Programs in Westchester and Putnam Counties.
Residential Services: SFC operates a number of OMH licensed residential programs located throughout Westchester and Putnam Counties. These are transactional housing programs with the goal being to aid individuals in making informed choices in living, working and social environments and teach the skills individuals need to be successful and satisfied in those chosen environments.
Respite & Hospital Diversion Services: SFC provides a temporary stay (up to 14 days) bed which includes 24-hour supervision and support for individuals who are experiencing acute symptoms and who might be at risk of inpatient hospitalization. Also offers step-down services for individuals who are ready to leave the inpatient setting, but require additional support and supervision to aid them with their transition back into the community.
Private Case Management: Services are offered to individuals not enrolled in any of SFC’s other programs and living on their own, and include ongoing, inhome support, supervision, advocacy, linkage with treatment and rehabilitation providers as jointly determined by participants, families and staff.
Vocational Services: SFC offers vocational rehabilitation services to assist people with psychiatric disabilities to choose, obtain and maintain employment, vocational assistance to prepare individuals for a return to the work force, and vocational training including computer training and internship program.
14,086 acre park, covering land in Putnam and Dutchess counties, boasts hiking trails, a beautiful beach, picnic areas, scenic campground, and abundant opportunities for boating, hunting, fishing, and birding. The park is also home to the Taconic Outdoor Education Center which provides high quality environmental programming and Fahnestock Winter Park which includes 15 kilometers of groomed trails for cross country skiing and snowshoeing, and an area for sledding.
Cold Spring Recreation Department
87 Main Street
Cold Spring, NY 10516
845-265-3611
Drop-In Center
Mental Health Association in Putnam County, Inc.
1620 Route 22
Brewster, NY 10509
845-278-7600
Consumer-run. Open Tuesday 1-8, Thursday 1-8 & 2nd Saturday each month 11-4.
Payment Terms:Free
Eligibility:Adults (18 years and over) with mental illnesses who live in Putnam County and neighboring communities
A recreation program serving children and adults with special needs. Offers after-school, evenings and Saturday therapeutic recreation programs for disabled children and adults.
Putnam Community Services of Hudson River Psychiatric Center
1620 Route 22
Brewster, NY 10509
845-278-2500
Psychosocial club where people with mental illness work side by side with professional staff in a shared effort to obtain or regain socially satisfying lives. Monday - Friday, 9am-4pm.
A social/vocational center for adults with serious mental illness. It is run as a “clubhouse program” where staff members and clients form a partnership and manage the program together.
Eligibility:Persons with serious mental illness, age 18 and up, Westchester County Residents
Putnam CAP is an anti-poverty program dedicated to serving the low income residents of Putnam County. CAP works with residents to find and access services that can help relieve the burdens of difficult financial situations.
Payment Terms:Free
Eligibility:Serving low-income residents of Putnam County
Special Programs:
Information/Referrals/Advocacy; May be done over the phone or in office .
Food Pantry Program provides bags of food to families and individuals in need.
Children’s Car Seat Program provides referrals for low income parents to the sheriff’s
department to receive a free car seat.
Wheels to Work Program provides help in purchasing a used vehicle, in part with the
Westchester Housing Fund and Putnam County Department of Social Services.
Community Solutions for Transportation provided working parents with up to $1,000 in
vehicle repairs.
Intervention Services provides emergency financial assistance to help prevent a utility
disconnection or eviction. Individual must demonstrate on-going financial stability.
Emergency Services provides up to $50, in the for of vouchers or gift certificates, to
assist with clothing, groceries, gas.
A social/vocational center for adults with serious mental illness. It is run as a “clubhouse program” where staff members and clients form a partnership and manage the program together.
Eligibility:Persons with serious mental illness, age 18 and up, Westchester County Residents.
CAREERS helps people with disabilities find productive, sustained employment in their communities by providing individualized job placement, extensive one-on-one job training and long-term follow-along and support services.
Payment Terms:All services are free of charge to clients and employers
Eligibility:Must be Putnam or Westchester County resident, at least 16 years old, and diagnosed with learning, developmental, psychiatric and/or physical disability
Special Programs:
High School Transition Program: helps students with disabilities make the transition from high school to successful employment. Work directly with students, school staff, and families. Provide pre-employment training and assistance, job placement, on-the-job training and follow-along services to insure long-term success
Community Transition Program: same services as High School Transition Program, provided to clients at community mental health programs to enable them to make the transition to independent living and successful employment.
Corporate Outreach Program: established to open the door to new jobs in the area’s larger businesses and corporations.
Vocational Educational Services for Individuals with Disabilities (VESID)
Provides a fellowship of men and women who share their experience, strength and hope with each other to solve their common problem of alcoholism through a 12-step program.
Payment Terms:Free
Compassionate Friends
914-669-5087
Provides mutual support for grieving parents, regardless of the age of the deceased child or how long ago the death occurred; meets the last Friday of the month at Cyrus Russell Community House, Route 35, Cross River, 10518.
Peer-run support groups in a variety of areas for the mentally ill. Call for current schedule .
Payment Terms:Free
Special Programs:
Bible Study
Bipolar
Creative Arts
Current Events
OCD Support Group
Smoking Cessation
Recovery, Inc.
914-245-1850
Provides a self-help method for overcoming nervous symptoms and fears through specific techniques and mutual support; seven weekly group meetings throughout Westchester County.
Payment Terms:Suggested $2 donation per meeting
Westchester Self-Help Clearinghouse
Westchester Jewish Community Services
845 North Broadway
White Plains, NY, 10603
914-761-0600 ext 308
The Clearinghouse is a central resource for information and referral for more than 280 mutual support groups covering a wide range of concerns relating to problems of health, mental health and everyday life situations. The Clearinghouse provides two telephone networks, matching newly bereaved men and women and newly separated women with a telephone buddy to provide one-to-one support.
White Plains Chapter of the Compassionate Friends
914-381-3389
Provides mutual support, through a 12-step program, for people trying to achieve and maintain
emotional health through sharing of strength and hope.
Special Programs:
Meets 1st Thursday of each month at 7pm, at White Plains Presbyterian Church,
Limited Child Care Assistant for school/job search pursuit.
Emergency Hotline: 1-800-550-4900
Children and Adults with Attention Deficit Disorder (C.H.A.D.D.)
845-278-3020
Provides support and information for adults with Attention Deficit Disorder and parents whose children have Attention Deficit Disorder; educates parents and professionals about ADD; acts as a community resource and advocates for children. Support groups meet at White Plains Hospital Center and JCC (formerly Mid-Westchester YMCA).
Payment Terms:$35 membership fee, $5 meeting fee for non-members
Family Support Services
Mental Health Association in Putnam County
1620 Route 22
Brewster, NY 10509
845-278-7600
Support groups and education for individuals with mentally ill family members.
Payment Terms:Free
Special Programs:
Sibling Group for children 8-12 and 13-18 with a mentally ill sibling or parent, ext. 238
Advocacy Training and Support Groups for Adults with a mentally ill relative (child, spouse or sibling) ext. 231
Freedom Gardens for the Handicapped
1680 Strawberry Road
Mohegan Lake, NY 10547
914-528-3900
A not-for-profit organization to help handicapped people live independently.
National Alliance on Mental Illness (NAMI) - Putnam Chapter
PO Box 552
Mahopac, NY 10541
(845) 278-7600 ext. 246
An advocacy group of relatives concerned with improving the care and treatment of persons with chronic mental illness.
Payment Terms:Free / donation
Eligibility: For family members and friends of adults with mental illnesses
Special Programs:
Family to Family
In Our own Voice
Speaker Series
Perinatal Bereavement Support Group
914-739-6099
Provides support for parents who have lost a child through miscarriage, ectopic pregnancy, stillbirth or infant death; meets near Hudson Valley Hospital on the third Wednesday of each month.
Call Cynthia Fritz for information.
Payment Terms:Free
Putnam Independent Living Services
Westchester Independent Living Center
1961 Route Six
Carmel, NY 10512
845-228-PILS (9457)
Provides information, referrals and advocacy for people with disabilities. Services are designed,
directed and in most cases delivered by qualified disabled individuals.
Payment Terms:None
Eligibility:Consumer must have a disability
Special Programs:
Information & Referral
Benefits & Entitlements Services
Community Outreach/Education/Advocacy
Peer Advisement
Client Assistance Program (serves VESID & CBVH consumers)
The partnership is a collaboration of local business, education, state and local government agencies whose mission is to provide a one-stop approach to comprehensive education, training and employment services for employers and employees in Putnam County.
SMART Recovery
914-683-5208
Professionally-led support group for people who abuse alcohol and drugs and want to stay sobe r
through a belief in sobriety as a way of healing.
Payment Terms:Free
Special Programs:
Wednesdays at 7pm at 901 North Broadway, Suite 2, North White Plains,
Information and referral hotline which locates runaways, missing children or children who were
adducted, either by a stranger or a parent. Voicemail after 5pm.
Special Programs:
1-800-AWAYOUT: parents who have abducted their own children
24-hour helpline. Group provides support and fellowship to help cocaine addicts recover from their addiction through a 12-step program.
Payment Terms:Free
Domestic Violence Crisis and Referral Line
914-347-4558
24-hour hotline and referral services sponsored by the Mental Health Association of Westchester County and the Northern Westchester Shelter.
Down’s Syndrome Resources
1-800-221-4602
Support group hotline.
My Sister’s Place Shelter Hotline
1-800-298-SAFE (7233)
24-hour hotline located at the residential facility. Women are provided support, information and referrals, and screened for appropriateness for residential and legal services.
New York State Domestic Violence 1-800-942-6906
24-hour hotline.
Special Programs:
Espanol: 1-800-942-6908
Northern Westchester Shelter for Victims of Domestic Violence Hotline
Northern Westchester Shelter
P.O. Box 203
Pleasantville, NY 10570
914-747-0828, 914-238-2800
24-hour emergency hotline. Provides emergency shelter and crisis counseling.
Special Programs:
Spanish Hotline: 914-741-0156
Putnam/Northern Westchester Shelter for Victims of Domestic Violence Hotline
845-628-2166
24-hour information and referral.
Rape/Sexual Assault/Crime Hotline
Victims Assistance Services
914-345-9111, 1-800-726-4041
24-hour confidential service for male and female victims and their families and friends. No t
police-related. Individual and group counseling.
Special Programs:
Domestic Violence
September 11th trauma
All survivors and families of crime
Any victims
Suicide Prevention
914-946-0121
Renaissance Project Hotline
845-647-6575
24-hour emergency hotline for drug abuse.
Senate/Assembly/New York Legislation Hotline
1-800-342-9860, 518-455-7545
Provides information about the status of current mental health legislation.
Provides referral lists of behavioral and cognitive therapists; information on behavioral and cognitive treatments for 90 mental health problems including depression, obsessive-compulsive disorder, panic attack, and phobia; sponsors an Annual Convention and publishes journals and videos of interest to mental health professionals interested in learning more about the behavioral and cognitive therapies.
Advocacy organization offering resources and information for family members or survivors of brain injury.
CDC National HIV, AIDS, and Sexually Transmitted Disease Hotline
1-800-342-AIDS
Information hotline.
Special Programs:
Spanish speaking
CDC National Sexually Transmitted Diseases and AIDS Hotline
1-800-227-8922
Support group and information hotline.
Center for Substance Abuse Treatment
1-800-662-HELP
Information hotline.
Special Programs:
Spanish speaking.
CSAP’s Alcohol & Drug-Free Workplace Help Line
1-800-967-5752
Support group hotline.
Division of Substance Abuse Services
1-800-522-5353
Referrals to drug and alcohol treatment. Mon-Fri 9-5pm
Special Programs:
Support for World Trade Center crisis.
Growing Up Healthy Foundation
1-800-522-5006
24-hour information and referral hotline for pregnant women and their infants and children fo r
prenatal care, WIC and health insurance programs.
Special Programs:
Espanol: 1-800-522-5006
Information Line of the United Way of Dutchess County
75 Market Street
Poughkeepsie, NY 12601
845-473-1500
Publishes a directory of self-help groups and can provide information over the telephone about groups for mental health concerns, support groups, housing, etc.
Provides support for families and friends of drug addicts through a 12-step program. Call for information, times and places of meetings.
Payment Terms:Free
National Alliance on Mental Illness
200 North Glebe Road, Suite 1015
Arlington, VA 22203
1-800-950-NAMI (6264)
The NAMI Helpline is a toll-free information and referral service that provides emotional support, referrals to local organizations, and treatment information for thousands of callers who contact the National Alliance for the Mentally Ill (NAMI) each year. Call for information about mental illnesses including schizophrenia, bipolar disorder (manic-depressive illness), major depression, obsessive compulsive disorder, and anxiety disorders. Some other issues that NAMI addresses are the latest treatment and research breakthroughs, health insurance parity, employment opportunities, housing concerns, and behavioral managed care.
National non-profit mental health advocacy organization concerned with all aspects of mental health and mental illness. The Association’s Resource Center serves the general public by providing literature about mental illness and referrals to mental health services. In addition, the Resource Center provides technical assistance to mental health consumer and consumer supporter organizations, advocacy organizations, and NMHA’s nationwide network of 340 Affiliate offices.
Provides information regarding local parent education and support programs in communities across the state.
Payment Terms: Free
New York State Office of Mental Health - Customer Relations
44 Holland Avenue
Albany, NY 12229
1-800-597-8481
Customer Relations representatives who will provide you with information about available services, help you with solving problems or referral. Available Monday - Friday, 8:30am-5:00pm.
Payment Terms:Free
Eligibility: Before you call: contact someone most closely associated with your problem, such as program staff, therapist, nurse, etc,; contact the director of the program; contact your county mental health authority.
Special Programs:
1-800-210-6456 for people who speak only Spanish 1-800-597-9810 TDD for people who are deaf or hearing impaired.
Narcotics Anonymous
212-929-6262
24-hour helpline. Group provides support for drug addicts who want help to recover from thei r
addiction through a 12-step program.
Recipient-staffed information and referral phone line to assist callers in locating mental health services in Putnam County and neighboring communities. Also provides peer support.
Information and referral for programs and services for the elderly statewide. Monday -Friday ,
8am-4pm.
Special Programs:
Espanol: 1-800-342-9871
United States Department of Health and Human Services Substance Abuse and Mental Health Services Administration National Drug and Alcohol Treatment Referral Routing Service of the Center for Substance Abuse Treatment
Information and referral line that maintains information on health and human service agencies in
Westchester and Putnam. Available Monday -Friday, 7am-7pm.
Payment Terms:Free
Special Programs:
TDD Line: 914-949-4796
Spanish speaking available
Westchester Self-Help Clearinghouse
Westchester Jewish Community Services
845 N Broadway
White Plains, NY 10603
914-761-0600, ext 308
The Clearinghouse is a central resource for information and referral for more than 280 mutual support groups covering a wide range of concerns relating to problems of health, mental health and everyday life situations.
Special Programs:
Clearinghouse provides two telephone networks, matching newly bereaved men and women and newly separated women with a telephone buddy to provide one-to-one support.
New York State Office of Mental Health—Customer Relations
44 Holland Avenue
Albany, NY, 12229
1-800-597-8481
Customer Relations representatives who will provide you with information about available services,
help you with problem solving or referral. Available Monday-Friday, 9am-4pm.
Payment Terms: Free
Special Programs:
NY Relay (TTY) For Deaf is available 1-800-421-1220
Oversees adjudication system which reviews complaints against social workers for infractions of the code of ethics and complaints by social workers against their employers alleging unfair personnel practices.
New York State Department of Health
1-800-206-8125
HMO complaint line.
Office of Professional Discipline
New York State Education Department
475 Park Avenue South
New York, NY 10016-6901
1-800-442-8106
Accepts professional conduct complaints about psychologists, social workers, nurses and occupational, physical and speech therapists (among others). To find out if a practitioner is currently registered in New York State, call the Division of Professional Licensing Services (518-474-3817).
Office of Professional Medical Conduct
New York State Department of Health Hedley Park Place
Dispute Resolution Center of Orange and Putnam Counties
1822 Route Six
Carmel, NY 10512
845-225-9555
An opportunity to resolve minor criminal or civil disputes of a non-legal nature outside of the
normal judicial process.
Payment Terms:Free to disputants, sliding scale for divorce mediation
Special Programs:
Family Program: Provides mediation services to families who are experiencing conflict characterized by the initiation of PINS, custody and visitation petitions as well as those families that are in conflict as the result of other types of interpersonal disputes.
Peer Mediation: Helps students to handle conflicts between themselves in school.
Special Education Medication: Helps to mediate between parents and school’s special education departments.
F.E.G.S. Community Trust
97-45 Queens Boulevard
Rego Park, NY 11374
718-896-9090
Community Trusts established by the UJA Federation to assist families in providing for the future needs of their emotionally, mentally, or physically disabled family members. Through the Trust, families can make a financial investment now that will ensure a lifetime of personal advocacy services for their disabled family member, while preserving the individual’s eligibility for government entitlements.
Special Programs:
Russian & Spanish speaking.
Legal Services of the Hudson Valley
4 Cromwell Place
White Plains, NY 10601
914-949-1305 ext 135
Email:mferone@lshv.org
Advice, legal representation for low income persons in civil matters, including welfare/benefits,
housing, disability, elder law, domestic violence, AIDS law.
Payment Terms:Free
Special Programs:
Spanish speaking
Legal Aid
19 Fair Street
Carmel, NY 10512
845-225-8466
Email:legalpcaid@aol.com
Provides free legal services on criminal matters and certain family court issues.
Payment Terms: Free
Eligibility:Indigent public assistance recipient or limited income and by application only.
New York State Commission on the Quality of Care & Advocacy for Persons with Disabilities
If a person becomes violent, gets completely out of control, or tries to commit suicide, there are
several things to do:
In a dangerous or violent crisis, call 911 or your local police. Often the police are the
best equipped, most available resource, especially when violence has occurred or when there is a
strong possibility that the person may do physical injury to self or others.
Once the emergency situation has been brought under control, if the troubled individual
is already in treatment, call his or her therapist.
In a nonviolent crisis, contacting other resources may be the best choice. For
example, if an individual hasn’t eaten for a substantial period of time and has become weak and
dehydrated, call his or her physician or therapist. If the person doesn’t have one, get him or her to
a hospital emergency room where doctors are on duty-even if you have to call an ambulance to get
there.
You may choose to call a mental health or crisis hotline, drug hotline, suicide prevention
center, or Alcoholics Anonymous chapter, if your area has such services. Their telephones are
staffed around the clock.
Emergency room doctors will treat injuries resulting from violence, a suicide attempt,
or a drug or alcohol overdoes. They also may be able to provide temporary help for an emotional
problem, even if they are not mental health specialists. In addition, they will be able to tell you
where and how to get further help.
If the person in crisis is a member of a church, synagogue, or temple, you may choose
to call the minister, priest, or rabbi. Many members of the clergy are trained to deal with
emergencies, or they can refer you to other sources of help.
Another option is to call the nearest mental health center. Mental health centers generally
provide a wide range of services. Included in these are:
1. 24-hour emergency service– available at hospitals or other mental health clinics any time of
the day or night.
2. Outpatient care– a person goes to the center’s clinic for treatment that has been set up on a
regular appointment basis.
3. Inpatient service– a person stays at the hospital where care is provided.
4. Partial hospitalization– a person might spend occasional days, nights, or weekends at the
hospital center, living at home and going to work as much as possible.
5. Consultation, education, and prevention service– assist schools, community organizations,
institutions, and businesses in dealing with persons with mental illnesses and in developing
programs that help in the understanding and prevention of emotional disorders.
Taken from A Consumer’s Guide to Mental Health, NIH Publication No. 94-3585
Mental health professional, hospital personnel and government employees often use familiar terms. This list of acronyms spells out names of common mental health diagnoses, services and programs.
